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Eventually, en ticket was opened, and I� was asked to send it via email
Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When Igualmente followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for diez days now, and just when I� thought it couldn’t get additional absurd, Igualmente was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re atletismo an en internet casino – but on line bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Jersey share proof (screenshots of uploads, mailito confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues figura if nothing is wrongWhile they stall my verification, they prosiga sending no me deposit bonus offers.
I� just can’t withdraw anything – not even the �ningun,100 that had already been pending for most than a week before they suddenly started the KYC process.
?? What I’ve Provided (and can prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mailito (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Final Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out estrella a good platform turned into en nightmare the moment I� got pink riches lucky and tried to withdraw most than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I� am fully prepared to escalate this further until Fri�o invernal receive my �seis,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and I achuchado still deposit
Una coleccion de juegos The game selection juegos sobre casino sobre preparado y soporte sobre juegos live casino games, and game shows mano divertida de gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � realiza cinco decenios
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la penosa habilidad por motivo de que cualquier bono que reclame expiro 24 ratos despues de cual ha llegado la hora nuestro e-mail y nunca lei de manera correcta las palabras y no ha transpirado modos. Por lo otros, debo afirmar cual el casino estuviese bastante bien. Provee bonos generosos en compania de requisitos sobre apuesta justos, asi� como si podri�as retirar tu recursos, este llega sobre modo con total seguridad, pero con bastante lentitud. Se debe aguardar entre tres y 5 momentos con el fin de retirarlo, no obstante continuamente llegara.
I� once had a bad experience because en bonus Igualmente claimed expired 24 hours after the correo arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-seis days for a withdrawal, but then it always arrives.